CRUCIAL CONVERSATIONS - DEALING WITH CONFLICT

Crucial Conversations - Dealing with Conflict

IN THE PRESENCE OF CONFLICT, COLLABORATION IS ABSENT. AND WHEN COLLABORATION IS ABSENT, COMPANIES UNDERPERFORM.

BOOK A COURSE WITH LYNETTE BEER

One of many such studies that offer similar empirical evidence, a recent joint study between the Institute for Corporate Productivity, Rob Cross and Edward A. Madden, a Professor of Global Business at Babson College which examined more than 1,100 companies, indicated that companies who promote collaboration, are five times more likely to be high-performing, than those who don’t.

However, the truth is collaboration cannot exist, in the absence of conflict management. Our powerful, impactful Crucial Conversations – Dealing with Conflict workshop will show your employees that conflict is by no means a negative term. On the contrary, when handled mindfully, conflict builds character, forms a bridge to greater understanding of self and others, strengthens relationships and contributes to the accomplishment of common goals. This course will equip your employees with the emotional intelligent tools to achieve exactly that.

Who should attend?

This workshop is critical for any person in any company who works with others, or for companies that are highly reliant on teamwork to accomplish its overall goals.
Content outline
The content of this course includes but is not necessarily limited to:
- Understand yourself and others at the hand of the Four Colour Temperament Model©
- Discover what drives and triggers yourself and others
- Learn how to best approach others during conflict to resolve issues amicably and reach a point of mutual understanding
- Learn how to work in harmony with others and inspire the best in one another
Course material
- Access to an online personality type assessment, usually completed in advance
- The Four-Colour Temperament Model© workbook
- A 25% discount voucher for any of Lynette Beer’s books
Duration

The length of our courses are customised to customer demand.
Other important info

This course can be presented nationwide, at a venue of choice.

Inspiration for Handling Conflict

The Raving Red Temperament in the Workplace

By Lynette Beer • 01 Mar, 2023

Raving Red is a leader, organiser and control freak par excellence. Their theme song is certainly Frank Sinatra’s “I did it MY way!” To appoint Red in a leadership position, is not only wise and constructive, but a good investment in getting the job done. Red is a problem fixer and a fearless decision-maker who excels in crises. He or she can manage money and tasks to a fault – but has little to no sensitivity for people.

Preparing for the bear

By Lynette Beer • 25 Mar, 2021

The brain is a very complex organ. It controls and coordinates everything from the movement of our fingers to our heart rate. It also plays a crucial role in how we control and process our thoughts, our emotions, and our actions.

Dealing with Difficult People

By Lynette Beer • 10 Dec, 2020

The French philosopher Jean-Paul Sartre is known for the quote: “Hell is other people.” In one of his stage dramas, translated as “In camera”, three characters are waiting together in a room in hell. They expect to be tortured for all their wrong deeds on earth.

Don’t React, Respond

By Lynette Beer • 13 Nov, 2020

Sir Isaac Newton’s famous words - To every action there is always opposed an equal reaction - is not only true in the world of science. It applies equally to people and everyday life. Every act or action (by a person) has an equal and opposite reaction – or response – by another person. However, human beings can choose to react or respond to the action.