Crucial Conversations - Dealing With Conflict
Effective conflict management skills lead to higher levels of collaboration which in turn enhances productivity and success.
Companies who promote collaboration are five times more likely to be high-performing than those who don’t. This was the finding of a joint study between the Institute for Corporate Productivity, Rob Cross and Edward A. Madden, a Professor of Global Business at Babson College.
They examined more than 1 100 companies and it is clear that no employer can ignore conflict and the detrimental role it plays. In the presence of conflict, collaboration is absent – and when collaboration is absent, companies underperform.
Since conflict will always be a normal occurrence between people because of their different temperaments, the solution is not to eradicate conflict, but to manage it. The truth is collaboration cannot exist in the absence of conflict management.
Our powerful, impactful Crucial Conversations – Dealing with Conflict workshop will show your employees that conflict is by no means a negative term. On the contrary, when handled mindfully, conflict:
- builds character,
- forms a bridge to greater understanding of self and others,
- strengthens relationships and
- contributes to the accomplishment of common goals.
This workshop will equip your employees with the emotional intelligence tools to achieve exactly all of that.
Any person in any company who works with others, or companies that are highly reliant on teamwork to accomplish their overall goals.
The content of this workshop includes but is not necessarily limited to:
- Understand yourself and others at the hand of the Four Colour Temperament Model©
- Discover what drives and triggers yourself and others
- Learn how to best approach others during conflict to resolve issues amicably and reach a point of mutual understanding
- Learn how to work in harmony with others and inspire the best in one another
- Access to an online personality type assessment, usually completed in advance
- The Four-Colour Temperament Model© workbook
- A 25% discount voucher for any of Lynette Beer’s books
The lengths of our workshops are customised to customer demand.
This workshop can be presented nationwide, at a venue of your choice.
